Returns & Refunds
Our hassle-free return policy for your peace of mind
14-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return most items within 14 days of delivery for a full refund.
Eligible for Return
- Unused items in original packaging
- Items with all tags and labels attached
- Products with manufacturing defects
- Wrong items received
Non-Returnable Items
- Food and perishable goods
- Personal care and hygiene products
- Customized or personalized items
- Items marked as final sale
How to Return an Item
Request a Return
Go to your order history, select the item, and click 'Request Return'. Provide a reason for the return.
Package the Item
Pack the item securely in its original packaging with all accessories and documentation.
Schedule Pickup
Our courier will come to collect the item at your convenience. You can also drop it off at designated locations.
Receive Refund
Once we receive and inspect the item, your refund will be processed within 5-7 business days.
Refund Information
Refund Method
Refunds are processed to the original payment method. Cash on delivery orders will be refunded via bank transfer or mobile wallet.
Processing Time
Refunds are processed within 5-7 business days after we receive the returned item. It may take additional 3-5 days for the amount to reflect in your account.
Need Help with a Return?
Our customer support team is ready to assist you with any return-related questions.
Contact Support